Duty of Care is important for companies of all sizes

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Your travel agency Kuoni Business Travel has secured access to a robust Duty of Care solution, specifically designed for the European market

  • Get full insight into your travellers’ trips - no matter where or how they booked

    Automatically import reservations made outside of the online booking tool or travel agency, e.g. domestic rail, low cost airlines or lodging

    Nudge your travellers to add a hotel to an existing trip or at least to add the information manually if booked elsewhere

    Make it easy for travellers to keep their profile up to date

  • Keep your travellers well-informed and in control by providing destination insights and access to corporate policies when planning their trips

    Guide them through the approval process including specific risk briefing for high risk destinations and track and enforce maximum number of personell by flight

    Send timely alerts about risks and incidents that are relevant to the specific trip

  • Our smart messaging allow travel managers, people officers and security teams to get the right alerts and information to their distributed workforce, no matter where they are

    Save valuable time with our automated roll calls for critical alerts and our two-way emergency communication

Your travellers already experience seamless travel with our mobile app featuring check-in support, disruption alerts for rail and flights, and timely risk alerts.


Now is the chance to include all travellers and manage your duty of care. No implementation is needed as we already receive all your itineraries. Receive instant risk alerts directly on your mobile, ensuring you're always a step ahead on your journey. Simply contact your account managers and they are ready to activate your account, granting you access to a personalized travel experience.

Raise your Traveller Care Standard with a unified traveller engagement platform.

Our mobile app, portal, and messaging solutions provide travellers with accurate information to make informed decisions. We offer seamless integrations with partners and solutions, consistent messaging across channels, and prioritize EU data security and privacy by design.

Alert

Deliver timely, relevant alerts

Provide destination insights and corporate policies

Guide through approval processes with risk briefings

Track personnel limits for flights

Support

Empower teams with smart messaging

Automate roll calls for critical alerts

Two-way emergency communication

Unify

Capture trip details from all booking sources

Automate external reservation imports including rail

Facilitate hotel info updates

Simplify profile maintenance